Shake Shack Battery Park City

I've been eating ShackBurgers for at least 15 years.

Don't worry, I've eaten other things too. But I had my first one in Madison Square Park, and then I told a few people about it, and now it's a global empire. Coincidence? I don't believe in coincidences.

Whether or not Danny Meyer owes me a lot of money for jumpstarting this billion dollar venture aside, I didn't know that Shake Shack could still surprise me. But they did, on several levels:

Surprise #1:

I can add avocado to a SmokeShack now? I like this.

Surprise #2:

The chicken nuggets were excellent. I realize they aren't that new to the menu, but they are new to me because I was boycotting after Danny Meyer stopped returning my calls.

Surprise #3:

The staff came around with crayons and coloring sheets for my children. I already had coloring books and markers for them because I live in mortal fear of their boredom, but I truly appreciate the effort.

Anyway, this is a Shake Shack. The burgers are good. Crinkle cut fries are not my favorite fry shape, but I'll still eat them. The bathroom was clean. It was overrun by kids coming out of Model UN, but overall, a good experience.

I stop by here occasionally because (1) amex gold and (2) I work nearby. Every time I come here, it always seems to be really quite hectic in the kitchen, no matter how busy or empty the place seems to be.

Service is always really quite random. Sometimes when I have to ask someone at the till a question or to order with them, it feels like they think their time is too valuable to talk to me. But also, sometimes others come out and are really proactive with checking on order statuses for people who are waiting, so idk.

Also, for some reason, even though there is a shelf that says it's for picking up mobile orders, all the mobile orders are sitting on a counter in the back. Last time I was here, a few other people and I waited unnecessarily for our food - we didn't get the usual text when our orders were ready, and the workers were a bit disgruntled to check since we "hadn't been notified yet".

Ordered some late night munchies after some bars and their cheese fries hit the spot! Order at the kiosk and they call ur name and bam! Prices are affordable and they were really good! Workers were friendly too. Good location to the locals too. Would come back if staying in area.

Welcome to Shake Shack, where the milkshakes bring all the foodies to the yard! Now let's dive into this burger and fries extravaganza.

Chocolate Milk Shake: This milkshake may not bring all the boys to the yard, but it sure brought me a smile. Creamy, chocolaty goodness in every sip. Score: 8/10.

Crinkle Cut Fries: These fries may be a classic, but they are a classic for a reason. Would I choose this or school lunch? Do I need to even answer sc.... Shake shack. Score: 7/10.

Single Shack Burger: A true classic burger, and a definite winner at Shake Shack. While the single is good, the double will always hold a special place in my heart (and stomach). Score: 8/10.

Single Shack Burger + Fried Chicken Patty + Bacon: This burger is for the true carnivores out there. I had no idea how to order this monstrosity, but the person at the counter had it all figured out. While it was a battle between beef, chicken, and pork, no one truly won as it was hard to taste the individual flavors. Sorry (forgotten name), but the double shack will always reign supreme and be in my heart figuratively and literally with all those calories. Score: 7/10.

That's all for now, folks! I'll be back to try more of Shake Shack's menu soon.

Food is pretty good, service is ok, and atmosphere is cool. Place can be dirty, but food is good for if you're on the rush.

A great spot in a convenient location for a quick bite! Some seating inside and outside, though it can get super packed at times. The restaurant is overall clean and modern with wonderful service, though food may take a while depending on how busy it is. As always, delicious cheeseburger and chicken shack sandwich! Fries are seasoned well too! Would recommend tourists to try if they don't have a Shake Shack back at home!

Returned to this Shake Shack on a busy Sunday afternoon after putting in an order on the app. Arrived a few minutes after getting a text that my order was almost ready but then ended up waiting a while. Apparently either my order was missed or someone else took my order. When the staff realized this they quickly remade my order.

As for the food, the ShackBurger and Bourbon Bacon Cheddar Burger were fine and the Fries were as good as always but the Bourbon Bacon Cheddar Chicken sandwich seemed awfully small, the piece of chicken was almost snack-sized. It was good but just small.

My favorite Shake Shack in the city.

#1 it's near my office in Tribeca.
- Check.

Never have to wait on line or too long for the order preparation.
- Check.

Consistently good Shack charred burgers, shackcago hotdogs, and hot crispy crinkle cut fries.
- Double check.

Plenty of outdoor seating.
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Fast and friendly servers.
- Checky check.

**The original Madison Square Park location still has very long lines **

Cold food, terrible customer service. Staff go out of their way to ignore waiting customers even though there were about 10 of us in line, they can't be bothered. They also didn't include basic condiments a d cutlery like I requested, again just a terrible experience that I wouldn't recommend to anyone.

1 star for slow service and had negative attitude from one of the workers.

There's a kiosk to order food, but we had to wait for a code to pay because we ordered a beer. We waited and waited and nobody came, not till we had to ask about it. This is the second time it's happened, the first was from a different location.

Order came past 30mins and found out the draft beer was actually unavailable and just the canned ones. Why on earth is the kiosk machine allow it. So I opted for a can instead and was surprised that one of the workers in the counter gave me attitude for asking to get the difference since the can is cheaper. I just let it go. Not worth my time. The Shake Shack service has gone down.