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- Sam M.SoMa, São Francisco, Estados Unidos01210 de dez. de 2023Avaliação atualizada
There a disgrace to deal with customer care is a joke furniture is cheap crap brought it from china with a massive mark up only a step up from cardboard ..trying to pass it of as quality it's rubbish they sell ...muttin in lamb
Helpful 0Thanks 0Love this 0Oh no 08 de dez. de 2023Avaliação anteriorVery bad customer service .sofa arrived with a stain 50 euro or technican I mean what a start ..
Kitchen bench dented ..
Dent in sofa headrest broke Chinese rubbish .did my research
.fighting with this company a yr nearly ..no return no rights is the mantra u get a tech who is rude and byist to company only short of bringing a sowing machine with him argued with me in my home
Bought donloe sofa under fabric it's a step up from cardboard ..bringing in cheap and passing it of as top quality ..
customer service are rude ..they put me thru hell and stress ..don't call you back fight you on everything ..the technician is a gimmick to not refund anything ..I've stopped 2 friends from buying there already ..don't expect help from this company they don't care I've to go to court ..any other company would just accept the fault once proved but not these guys ..please please be aware ..they do not value Ur consumer rights
if you click the one star reviews here you will see go on please do it look at REPLY down below the FAKE reply they have my order number already and been dealing with me
months also called Font hill store 6 Dec 23 and call was never returned also customer care were supposed to call they did nt bother either they have my order number THE REPLY BELOW IS making it look as if they care LIke oh look there asking for his order number they must be dealing with it ..there not just to let u all know COMPUTER REPLY THIS IS absolute joke they are seriouly u been warned Samuel mains
Dat - Jonathan L.Dublin, Irlanda0130 de out. de 2019Primeira avaliação
Was an absolute disgrace how they conduct there trading. Picked out a couch in the shop and when it came it was the wrong couch. Got it returned and on the second attempt it never came. Had us waiting in the house for a couch that was never loaded on a van. On the third day they delivered the wrong couch again only to be told by customer care it was the right couch even though I had phots of all couches to easily prove otherwise. Was continually lied to by costumer care and they refused to refund my money back and that I had to accept a couch I never ordered. After two weeks of back and forward and the threat of the small claims court I finally got money back. Still have no couch and not even a apology after their shocking behavior. Never experienced anything like this before.
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