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264 reviews
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- Steven B.Romoland, Romoland, Estados Unidos014310 de fev. de 2024
WHAT A JOKE! I should have known from all of the other reviews, but I just moved here and thought I'd give it a try at least to get my own perspective. BIG MISTAKE! I checked in online for Jen and was told to be there in 25 minutes. I got there in 20 mins, checked in on the screen and had 5 mins to spare. THEN MY WAIT SUDDENLY CHANGED FROM 5 MINS TO 30 MINS!! I walk up and Jen was at the counter. I said I noticed my wait just changed from 5 mins to 30 mins, and she RUDELY replies with "OH YA, IM GOING ON LUNCH, THIS ISNT AN APPOINTMENT" WTF!!! I have a reservation for dinner and that would make me miss our plans. She only had one person waiting for her and it was time and chose to burn the customer instead!! WILL NEVER SET FOOT IN THIS DUMP AGAIN WITH THESE SCUMBAGS! DUMB B! I REPORTED THIS WITH CORPORATE
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Sport Clips
12 de fev. de 2024
Hello Steven, We want to thank you for taking the time to give feedback about your recent experience. We completely understand your frustration and apologize for not promptly resolving your concerns. We would appreciate the opportunity to discuss this with you further so we can improve. Please give our store a call and ask to speak to the manager.
Thank you, Sport Clips Lake Forest - Cesar L.San Juan Capistrano, Estados Unidos111223 de jan. de 2024
If i can give 0 i will give it Terrible service from WENDY (hairstylist) when she cut my son's hair. Very unprofessional. Never coming back with her if she's not happy with her job it's very simple just get another job where you can be happy. Thanks to JEN (Assistant Store Manager) she finished my son's hair cut and made him finish the appointment on a positive note
Helpful 1Thanks 0Love this 0Oh no 0 - Jim T.Laguna Hills, Estados Unidos62173822226 de jul. de 2023Avaliação atualizada
Got the MVP plus cut. It was fine, only Sara massacred my eye brows! Other than that the shampoo, hot / cold towels and shoulder massage was pleasurable.
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Sport Clips
26 de jul. de 2023
Hi Jim. We are pleased to hear that you had a great experience with Sara! Can’t wait to see you back
2 de nov. de 2013Avaliação anteriorThus place has a ridiculous high turnover rate. Each time I come the faces are different. I usually get the MVP. Last time the massage was terrible, rubbing a hard vibrator over my clavicle bone. POOR TRAINING. Today I arrived and some poor irate dude jumped in front if me complaining of a 1-hour wait. I did an about face and drove to the Barbers at Muirlands and El Toro and was in and out in 15 minutes for $12.
- Richard C R.Long Beach, Estados Unidos0123 de fev. de 2024
Had a fantastic haircut by Pam. No wait time. Very happy with my cut. Ask for Pam and get the haircut you want!!
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Sport Clips
26 de fev. de 2024
Hi Richard, We're delighted to hear about your experience with Pam! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. See you next time!
- David F.Gurnee, Estados Unidos528812 de dez. de 2023
I've had my hair cut by many very good stylists, but the best I've ever had work on this head is Paulette at the Lake Forest Sport Clips Salon. I'm very demanding as I have very thick hair, and I hate thinning shears as the just make the hair grow out in all directions. Paulette takes the time to get it just right by using a scissors cut. She's patient, efficient and extremely friendly. I always enjoy going to visit her there, and wouldn't trust my hair to anyone else. I'm always pleased with how I look when I leave.
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Sport Clips
17 de dez. de 2023
Greetings David, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.
- Moon M.Lake Forest, Estados Unidos052115 de jan. de 2024
Good service, treat yourself to a vip experience at least once a year. Clean barber shop. Tools are cleaned prior to use.
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Sport Clips
23 de jan. de 2024
Hi Moon, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!
- Hannah M.Irvine, Estados Unidos3374221 de jun. de 2023
I recently had the pleasure of visiting Sports Clips Haircuts of Lake Forest for a much-needed haircut, and I am absolutely thrilled to share my experience. From the moment I stepped through the doors, I was met with an atmosphere of elegance and professionalism that set the stage for a truly remarkable haircut.
Upon arrival, I was warmly greeted by the friendly staff, who exhibited a genuine passion for their craft. They listened attentively as I explained my desired style and offered valuable insights and suggestions to enhance the final result. Their expertise and attention to detail instilled in me a sense of confidence that I was in capable hands.
The hairstylist assigned to me, Paulette, was a true artist. She exuded both skill and creativity as she meticulously transformed my hair. Throughout the process, she displayed an impressive level of professionalism, ensuring my comfort and addressing any concerns I had. Paulette's passion for her work shone through as she seamlessly executed every snip, taking great care to achieve the desired shape and texture. Her knowledge of the latest trends and techniques was evident, and I trusted her completely to deliver an exceptional outcome. I will be going back again to see my new favorite stylist, Paulette!Helpful 0Thanks 0Love this 0Oh no 0Informações sobre o proprietário
Sport Clips
29 de jun. de 2023
Hi Hannah, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!
- Nebs I.Mission Viejo, Estados Unidos24242422 de ago. de 2022
Horrible. Very awkward vibes and looks. Lady who originally cut my hair was clearly not interested in talking to me at all. People available to cut hair and they keep you waiting for no reason. Idk if its discrimination, but I've watched someone come in after me and get a completely different treatment.
As far as the haircut, horrendous. Not worth anything remotely close to what they charge. You can get a better haircut for half the price on the same street. Very mediocre at best. Will not be returning.Helpful 0Thanks 0Love this 0Oh no 0Informações sobre o proprietário
Sport Clips
24 de ago. de 2022
Nebs, Thank you for letting us know about your recent experience. We're very sorry to hear you had a disappointing experience. Your review is concerning to us and we need to know more. Please call +1 949-770-2243 to speak with someone from our team.
- Waiel A.Carlsbad, Estados Unidos1472731 de mar. de 2023
Jen is my go to! She's awesome and always gets it right! Unfortunately I just moved out of state and now have to find a new excellent stylist!
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Sport Clips
6 de abr. de 2023
Dear Waiel, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.
- Jose L.SoMa, São Francisco, Estados Unidos04223 de jan. de 2024
This one lady named Wendy was very very very unprofessional. She was very "nervous and overwhelmed" because my brother was moving because she was going to fast and he had long hair on the sides causing the machine to pull his hair. She dropped the machine and cussed while trying to pick it up off the floor. The assistant manager Jen watched and her mouth dropped while she was watching her reach for it. They both went to the back and were there for like 10 minutes. She came back and said there was a change of plans and someone else would cut his hair because she was nervous and overwhelmed. She came over and told me that my brother was moving a lot and that she couldn't cut his hair due to that. Jen decided that she would finish the haircut and let me tell you if you ever decide to go to this place please go to JEN she is incredible! Wendy later came up to me before she left and said that my brother was enjoying it but that she practically did all the haircut herself and she was just doing the final touches. In other words Jen took her time and was very helpful when my brother wanted suggestions or had questions. My brother started off with a negative experience but Jen turned things around for him.
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Sport Clips
25 de jan. de 2024
Hello Jose, Thank you for taking time out of your day to share how your experience was. First off, we want to apologize for the beginning of your service. But we are thrilled to hear that Jen was able to finish your brother's hair with no issues! Jen truly is a great stylist! We hope to see you and your brother back for your next haircut!